Ritsema & Lyon, PC., Attorneys at Law

Ritsema & Lyon, P.C. Attorneys at Law

Company Founded:  1993
Office Locations:  5
Employees:  100

The Challenge  

Ritsema & Lyon requested a unified communications solutions that connected their staff seamlessly across their 5 office locations.  The solution needed to be reliable and allow communication with their clients wherever staff were located - whether in the office, on the go via mobile or working from a remote or home office.  Ease of use and responsive customer service were paramount. ITC Telecom delivered.  

The Solutions
  • Implemented a reliable managed/hosted cloud based PBX reducing the burden on IT administrators
  • Provided an easy to use conferencing solution while saving the firm money
  • Intuitive instant messaging, group chat and user presence connected users across multiple offices
  • Simplified phone deployment for remote employees
  • Easy to use interface for everyday system administration tasks
  • Clearly defined project goals and implementation allowed for a seamless transition to new phone system

"We have a lot of experience with vendors. This is probably one of the best experiences we have had with a local vendor. ITC was amazing".

Andrew Bantham | Ritsema & Lyon, P.C.