Ritsema & Lyon, PC., Attorneys at Law
Ritsema & Lyon, P.C. Attorneys at Law
Company Founded: 1993
Office Locations: 5
Employees: 100
The Challenge
Ritsema & Lyon requested a unified communications solutions that connected their staff seamlessly across their 5 office locations. The solution needed to be reliable and allow communication with their clients wherever staff were located - whether in the office, on the go via mobile or working from a remote or home office. Ease of use and responsive customer service were paramount. ITC Telecom delivered.
The Solutions
- Implemented a reliable managed/hosted cloud based PBX reducing the burden on IT administrators
- Provided an easy to use conferencing solution while saving the firm money
- Intuitive instant messaging, group chat and user presence connected users across multiple offices
- Simplified phone deployment for remote employees
- Easy to use interface for everyday system administration tasks
- Clearly defined project goals and implementation allowed for a seamless transition to new phone system
"We have a lot of experience with vendors. This is probably one of the best experiences we have had with a local vendor. ITC was amazing".
Andrew Bantham | Ritsema & Lyon, P.C.
